What's their credit like?

1. Junk Mail - any un requested sales mail that comes to your home or business.
2. Spam - any un requested sales email that comes to your home or business even if it is through "partners" and third parties.
3. Cold Calling - any un requested or unwelcome sales calls to your home.
4. Phone Support Abuse - Excessive automated phone systems. Long hold times, rushed support, impatient support technicians,etc.
5. Unresolved Support Issues.
6. Poor refund policies.
7. Misleading Advertising - overstated products, etc.
8. Bad Credit Reporting- generating errors that are submitted to credit reporting agencies that result in your bad credit.
9. Avoidance - hiding phone numbers and contact info from consumers.
10. Slow Response - Snail mail, email and phone messages that are not answered in a timely manner.
11. Rude Customer Service and/or Support
12. Hoop Jumping - Making customer jump through so many hoops that they tend to give up.
13. Free gifts that aren't really free because you have to do something to get it or worse.
14. Enticement checks to get you to use services, etc. Usually a couple of dollars. or Loan checks with ultra-high interest in fine print.
15. Regular advertising that is sent with Priority Express or Urgent dated information and open immediately instructions. Exaggerating urgency.
16. Envelopes that contain what "feels" like a credit card inside only to discover a simple loan offer.
17. Stealing property or holding property hostage without ethical reason. Not releasing held property or deposits in a timely manner. Not giving back interest on serious amounts of money in accounts kept over 30 days
18. Sales where customer signs term agreement only to be surprised later at the term itself or other serious short comings in the product but still bound by the term or where a company does "email" or "web posting" changes in the terms with contracts that bind consumers to those terms, then typically sticking consumer with much higher rate increases. This also applies to credit card contracts.
19. Contracts that are "living" and constantly changing in favor of the vendor and at the detriment of the consumer and/or require constant (more than yearly) rereads and rewritten without pointing out the changes or comparing changes to exact section in old contract. (typically done by less than reputable credit card companies including most of the major bank cards.)
20. 99 CENT Pricing. A company that sells things for $99.99, etc, trying to make customer think that it is not $100.
21. Poor Rebate Policies - Done in fine print, late checks, no check, hidden company names or phone numbers, denials of legitimate rebates.
22. Fine Print - Bad news often travels in fine print in order to hide it from customers who don't take the time to get their magnified reading glasses. Most credit card companies are guilty of this tactic as customers watch ballooning interest rates and finance charges warned about within the fine print.

     

     

    
    

What the Paws Mean

= PROBLEM by GETEM'S SUBJECTIVE STANDARDS. THIS INCLUDES JUNK MAIL, PHONE SOLICITATIONS, MINOR MISTAKES, CUSTOMER INCONVENIENCES

= (NEW) VERY UNETHICAL OR SERIOUS PROBLEM by GETEM'S SUBJECTIVE STANDARDS. THIS INCLUDES SAFETY ISSUES OR ISSUES THAT COST THE CONSUMER MORE MONEY THAN EXPECTED

= GET'EM RECEIVED A COMMITMENT TO CORRECT (PENDING)

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