T Listings*T-Mobile
- Here's another "get far less than you paid for company."
About the only thing positive I can say about it is that tech support
is right there when you need them at an 800 number–not that
they can fix problems when they happen to their service, which
in
Rocklin, CA has been abysmal. However, if you were succored into
a year long contract and can't use the service,
according to T-Mobile
and their 2) EULA, (End User License Agreement),
tuff luck. 3) Not
only that, but at their hefty prices, you can't even download your
email for supposed "security" reasons. 4) When
I talked to the folks at the T-mobile booths, some hadn't even heard
of their
online services. If all of this is any indication of things to come,
we'll see them go the way of the dodo bird fast. 5) Additional charges
you find out about after setting up an account, like the $1. Airport
Internet Access charge when using T-Mobile at airports. 6) $200
early
cancellation charge. Better catch them before the year ends or they
can nail you again! You will probably lose the time between cancellation
and the end of the year. 7) Can't handle monthly service with an
immediate credit card payment due to the fact that 8) the group that
handles the charges is closed on weekends. Feels like the dark ages
somedays. The world already has enough poorly run communications
companies. Why
add one
more!
If
you absolutely
must
access the internet
with your computer at Starbucks frequently there are few options
T-Mobile. 12/12/02. 9) Poor sales staff - unknowledgeable.
10) 99 cent pricing on items and plans. 11) inadequate receipts didn't
even mention promised rebates. 12) Sales staff is overwhelmed. 8/27/04
13) Voice automation system that wastes the customer's time and money
while possibly saving T-Mobile from havnig to hire real Americans.
14) According to T-Mobile support, there is no way to keep your
number and stop harrassing calls, from real numbers and fake ones
like (999) 999-9999. This is to T-Mobile's benefit as this uses up
your receiving minutes. 12/17/2004 15) Faxes are sent to T-Mobile
users from anonymous numbers. T-Mobile does not offer you a way
to refuse calls from unlisted numbers. Why would they since they
get
money for the minutes used? It's like faxes, you can't turn off these
illegal callers 16) T-Mobile sent me what looked like a check
for $69.99. I get a lot of checks for rebates, etc. and assumed
this was one of them. When I went to cash it, the teller gave me
the
money. I then thought I'd read the letter attached and discovered
that in using the "voucher" I would be obligating myself to another
terrible year of T-Mobile. Not only that, I discovered that it wasn't
a check at all. I went back to the teller and gave the $69.99 back
to her. The story is now history. You saw it first on Getem.Net (note:
voucher expires Feb. 15, 2008. Offer code 15722272313) Updated
11/17/2007 Talk
650 Clear Channel Communications
(Armstrong & Getty) - 1) "useless
offensive drivel." when attacking the physical position
and attributes of the Democratic 2004 Convention candidates. 2)
Constant "right-wing" bias in its talk shows. Use
the Internet to gather intellectual input. Target
Department Stores - 1) Junk Mail. 3/23/04 2)
99 cent pricing. 3) java programming errors. 4) Difficult
phone support 5)
Difficult to get to contact information on website 6)
Worst inventory control system I've seen where you can't
match items to your receipts for returns or refunds since
they don't recognize bar codes. 7) Decimated shoe department
in Roseville store. Bad housekeeping there on three separate
occassions. 9/5/05 TAXCUT
2002 (for
Macintosh)- DANGEROUS PROGRAM
LOSES DATA, OVERWRITES YOUR WORK AND MAY FORCE YOU TO DO TAXES
MULTIPLE TIMES. AWKWARD
INTERFACE
ALSO MAY CAUSE YOU TO FILE BEFORE PRINTING AND SEEING THE RETURN
IN THE LIGHT OF DAY. USE AT YOUR OWN RISK - NOT STABLE IN OS10
AND CAN CRASH - SAVE OFTEN AS SEPARATE TITLED FILES RATHER THAN
WITH THE SAME NAME SINCE IT CAN OVERWRITER YOUR WORK EASILY.
NOT RECOMMENDED - EXTREMELY POOR HELP SYSTEM AND EXTREMELY CONFUSING
STATE INTERFACE - OBVIOUSLY
A INADEQUATLEY THOUGHT OUT PROGRAM 1) Inadequate,
awkward and difficult tax program 2) doesn't work with all major
browsers
3) loosing
all
help capabilities
with some browsers (Safari for Mac). 4) Installs in wrong location.
5) When user clicks on update, the Update Available window was
below the TaxCut main window so it appeared that nothing was
happening and a user would go on without the update. Fortunately,
I moved the window down and found the window requiring the click
of the Next button. 6) When it went to grab last year's return,
I had to browse for it. 7) Then I couldn't see the whole location
address in the field where the new return was going to be saved.
I guess I'd have to hunt for it later? This program was obviously
not tested very well and possibly because they want users to
have to use H&R Block if they are serious about doing their taxes.
04/06/03 TAXCUT
Complete Home and Business for 2003 Tax Year (for Windows)- Still
a whacked and inelagant program after all these years. I suppose
that's fitting when one considers the subject matter. 1)
Updating took forever and 2) had to go to tech support to get
information to re-download the program when I moved to another
computer. 3) Used term "unallowed loss" with no help
on subject and no reference in the Official IRS Tax Guide.
This should leave you at a permanent stopping point and
demonstrates one of hundreds of TaxCut shortcomings. The program
is every bit as bad as paying for an accountant or muddling
through the forms on your own. TAXCUT
Complete Home and Business for 2004 Tax Year (for Windows)- Still
a whacked and inelagant program after all these years. I suppose
that's fitting when one considers the subject matter. 1)
Sparse instructions do not tell you which disk to install first.
2) The Business portion of the program seems to only concern
a few business forms so to say the program is "Complete" may
be a big stretch of the H&R Marketing imagination. 3) Install
window didn't automatically start despite numerous attempts,
I ended up using the "run" command. Seems that they
could have accomplished that function by now. 4) Tried to force
Earthlink
applications onto my computer. 5) The movie explaining importing
data played after data was imported. 6) Under Gains from Long-term
Depreciable Property
Tax Basis, it says you should see IRS instructions, but there
is no link to them? You could pay money to HR block to let them
figure it out or order special IRS publications. Basically
TAXCUT is useless if you own rental property (especially in
another state). 7)
Somehow, the program skipped over regular income entirely?
I had to
go back
to enter it. 8) Then an error came up over whether
we had Section 1245 property. Taxcut sent me to the IRS where
a search on Section 1245 came up with over 500 entries. Obviously
TaxCut couldn't handle this aspect. 9)Of course this dirty
little company hides its phone numbers on the web or on the
box, too. 10) Of course they never have enough support staff
when you finally do call. The paid premium support wouldn't
accept the numbers I punched in and nobody answered.4/11 thru
4/12/05 The
reason I ever use TaxCut is because it shares a monopoly with
another
company
who's
product
is
just
as bad. The
Right One (The Relationship Experts)- Junk Mail 8/27/01 Tiger
Direct (Computers Components) - 1) 99
cent pricing 2) uses the word "only" with its pricing - 9/10/04 Time
Life (Books and Magazines)- 1) 99 cent
pricing. 2) Spam with no easy opt out. - 10/15/01 2) Spam with no easy opt out. Tony D's Restaurant (New London, CT 06320) - 1) Overcharged customer credit card with no response to letter or credit to out of town customer. - per J.M. 10/3/12 Michael P. Murphy DBA The Small Businessman - www.smallbusinessman.com Technical Site Coordinator and Registrant
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Toyota
(via Prius bought at Roseville Toyota) - The Toyota Prius
has been promoted as the car owned by smart people because it is
less polluting and gets between a sales sheet posted 45 to 52 Miles
to the gallon, and doesn't support the oil industry as much. 1) The
gas mileage posting is outrageously unrealistic since we barely
get 41 to the gallon. 2) The power steering went
out soon after purchase and Toyota replaced at a cost of $3,000
to themselves making you wonder if it will go out again shortly
after warranty costing us the same and thereby defeating any gas
savings, the whole purpose of buying a Prius in the first place. 3) Only
Bridgestone makes the appropriate tire for Prius according to Toyota
Roseville. This severely limits the customer's choice and gave
an instant monopoly to Bridgestone 4) Many tires
were recalled for poor wear and when ours were worn out at 19,000
miles, Toyota and Bridgestone didn't have our number on their recall
list and claimed it was already from the replacement batch. Toyota
Roseville agreed to pay half and claimed that not even Bridgestone
would cover their portion. The tires ate 18 percent of our fuel
savings during the first year of ownership and promises to do so
each year thereafter until they improve the tires. When one considers
this and the high initial cost of the car, the economic value in
owning a Prius becomes deeply suspect. This doesn't even consider
the potential power steering system replacement. 5) When Toyota
did a customer satisfaction call, and we complained again, they
offered us a free auto detail. We thanked them and considered that
a detail has a $150 value and that we would be almost even. However,
when the coupon came, it was just for a car wash! 6) Proving earlier points as noted at www.americanliberty.org, UPDATE - The Sacramento Bee has not returned calls to do article on this. Perhaps this is because Toyota is a major advertiser? Toyota bought a large commercial appologizing for itself BUT IS STILL NOT ADDRESSING BATTERY ISSUES FOR SAME REASONS IT GOT CAUGHT THANKS TO THE INTERNET PUSH ON BRAKING ISSUES. PERHAPS THE MONEY ON THE "APOLOGY AD" WAS HUSH MONEY TO GET THE TELEVISION STATIONS TO SHUT UP ABOUT TOYOTA'S SHORTCOMINGS??? Toys
R Us - 1) Poor tracking of market pricing. 2) .99
cent pricing. Trans
Union - Credit Reporting. - 1) Multiple hoop jumping
and 2) vague methodology to get name removed from so-called unethical
3) pre approved credit offer mailing lists which result in massive
4) junk mail. 5) Errors in reports due to 6) poor verification.
7) Negative credit is NOT verified with consumers, 7) putting the
monkey on their back to find out. 8) No human voice to talk to.
One of the most unethical businesses of our day, 9) resulting in
millions of borrowers paying too much for their loans each year. You
would think that the ones reporting your credit would have better
credit! TURBOTAX
2005-2006 (See also Intuit) (for Macintosh)- 1)
2005 stops workingafter update, 2) EXTREMELY
POOR
HELP on hold forever due to common unusually high call volume. This
program was obviously not tested very well. If
you must use, SAVE OFTEN and MAKE BACKUPS WITH DATED TITLES.
I strongly recommend against all Intuit Products until company
is under better management. 2/15/07
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*Opinions and information is for the sole use of The Small Businessman and is not intended for use by the media or for any other particular use other than by the site owner. Listed companies are in alphabetical order. This is intended to assist companies to improve their business processes and ethics only per subjective opinion of The Small Businessman, not to diminish their sales or sales prospects - simply to improve them. |